Freelance Bookkeeping Services vs. Agency: Which is Better?

Running a small business is a hustle—every decision feels like it could make or break you, especially when it comes to your books. If you’re tired of DIY-ing it with a calculator and a prayer, you’ve probably thought about hiring help. But here’s the big question: freelance bookkeeping services or an agency? Both can get your numbers in line, but they’re not the same. As a public accounting firm that’s worked with small businesses for years, we’ve seen the pros and cons of each. Let’s break it down so you can figure out which is better for you—no fluff, just facts.

Why Bookkeeping’s a Must

Before we pit freelance bookkeeping services against agencies, let’s get why bookkeeping matters in the first place.

Cash Flow Chaos

A client once said, “I thought I was good until I couldn’t pay my bills—books were a mess.” Clean numbers keep you afloat.

Tax Time Terror

Sloppy records mean missed deductions or worse—penalties. Good bookkeeping saves you from that dread.

Growth Goals

Need a loan or investor? You’ll need solid financials. A client’s dream stalled until we fixed their DIY disaster.

What Are Freelance Bookkeeping Services?

First up: freelance bookkeeping services. These are solo pros you hire to handle your books—think one-person shows with flexibility.

The Setup

Freelancers work remotely or on-site, usually charging hourly ($20-$50) or a flat rate. A client told us, “My freelancer was like a bookkeeping ninja—fast and quiet.”

Who They Fit

Small outfits—solopreneurs, startups—with simple needs. If your books are light, freelance bookkeeping services can shine.

What’s an Agency All About?

Now, agencies—think teams of bookkeepers under one roof, often with broader services and bigger resources.

How They Roll

Agencies offer packages—say, $300-$800/month—covering everything from reconciliations to tax prep. More structure, more hands.

Their Sweet Spot

Growing businesses with complex needs—payroll, multiple accounts. A client said, “My agency handled stuff I didn’t even know I needed.”

Freelance Bookkeeping Services: The Pros

Why go with freelance bookkeeping services? Here’s what they bring to the table.

Personal Touch

You get one person who knows your business inside out. A client loved their freelancer’s “I get you” vibe—felt like a teammate.

Cost Can Be Lower

Hourly rates or small flat fees beat agency packages for basic tasks. If you’re lean, freelance bookkeeping services save cash.

Flexibility

Need them for a week or a month? Freelancers adapt. A business owner said, “My freelancer scaled with my crazy schedule—perfect.”

Freelance Bookkeeping Services: The Cons

But freelance bookkeeping services aren’t flawless—here’s where they stumble.

Limited Bandwidth

One person can only do so much. A client’s freelancer bailed during a busy season—left them scrambling.

Skill Gaps

Not all freelancers are tax pros or tech wizards. We fixed books for a client whose freelancer botched deductions.

Reliability Risk

If they’re sick or ghost you, you’re stuck. A business got burned when their freelancer vanished mid-month.

Agency Advantages

Switching gears—why might an agency edge out freelance bookkeeping services?

Team Power

Multiple pros mean no single point of failure. A client said, “My agency swapped in a new guy when one was out—seamless.”

Broader Expertise

Agencies often have CPAs or specialists. One business we helped loved their agency’s tax advice—beyond what a freelancer offered.

Scalability

Growing fast? Agencies handle it. A client outgrew their freelancer and switched to an agency for payroll and more.

Agency Downsides

Agencies aren’t perfect either—here’s where they falter compared to freelance bookkeeping services.

Higher Price Tag

Packages cost more—sometimes overkill for tiny businesses. A client balked at agency fees when they just needed basics.

Less Personal

You might not get that one-on-one feel. A business owner missed the “my person” vibe they had with a freelancer.

Rigid Plans

Some agencies lock you into services you don’t need. Check the fine print—flexibility’s not always their game.

Freelance vs. Agency: Head-to-Head

Let’s put freelance bookkeeping services and agencies side by side—here’s how they stack up.

Cost

Freelancers win for small budgets—$30/hour vs. $500/month from an agency. But if you need big help, agencies might save you long-term.

Expertise

Agencies often have deeper benches—CPAs, tax pros. Freelancers vary; some are ace, some are basic.

Reliability

Agencies have backup; freelancers don’t. A client learned that when their freelancer flaked, but an agency kept rolling.

How to Choose What’s Better for You

So, freelance bookkeeping services or agency—which wins? Depends on you—here’s how to pick.

Your Size and Stage

Solo or tiny? Freelancers rock it. Scaling up with payroll or multi-state taxes? Agency’s your bet.

Your Budget

Tight cash? Freelance bookkeeping services keep it lean. Got room to invest? Agencies pay off over time.

Your Vibe

Love personal chats? Freelancers deliver. Okay with a team? Agencies won’t let you down.

Tips to Get It Right

Whichever you pick, make freelance bookkeeping services or an agency work for you—here’s how.

Vet Their Skills

Ask: taxes, tech, experience? A client hired a freelancer who didn’t know QuickBooks—big oof. Check credentials.

Test the Fit

Start small—hourly gig or short-term plan. A business tried a freelancer, loved it, and stuck with them.

Plan for Growth

Pick someone who can grow with you. A client swapped to an agency when their freelancer couldn’t keep up.

The Payoff of Choosing Wisely

Get this right—whether freelance bookkeeping services or agency—and here’s what you score.

Stress Down

A client said, “My books are handled—I’m not sweating numbers anymore.” That’s the goal.

Money Saved

Good bookkeeping catches cash leaks or tax breaks. One business saved thousands with the right hire.

Time Back

Focus on your hustle, not your books. Another client told us, “I’m building, not balancing—feels good.”

Wrapping It Up

Freelance bookkeeping services or agency—which is better? There’s no one-size-fits-all answer—it’s about what fits your small business. Freelancers bring affordability and that personal touch, perfect for lean startups or solos. Agencies offer team strength and expertise, ideal for growing or complex needs. Weigh your budget, your goals, and how hands-on you want to be. Either way, ditch the DIY chaos—your books deserve better, and so do you. Pick smart, and watch the surprises fade away.

Beth Calderon

Advanced Planning & Succession Team Coordinator

Beth joined our advanced planning team as a seasoned administrative professional with over 16 years of experience supporting C-suite executives in the financial services industry. A master of organization and efficiency, Beth is committed to fostering seamless collaboration and serving as a resourceful and entrepreneurial-minded administrative leader who thrives on wearing many hats. Additionally, Beth enjoys and is very much dedicated to serving as a client concierge, providing best-in-class service to all advanced planning clients.

Ben Lepinski CPA

Ben Lepinski is a Certified Public Accountant in the state of Minnesota. He graduated Summa Cum Laude from Saint John’s University in Collegeville, Minnesota with a BA in Accounting & Finance with a Public Accounting Concentration. After spending 2.5 years in the Big 4, Ben decided to pursue his passion of working with small business owners to help them navigate complex tax situations for clients who may be overlooked by larger firms. Growing up in rural Minnesota, Ben takes extreme pride in helping his community and those around him. For Ben, accounting is a way to benefit those around him and provide trusted advisory services as well as obtaining financial stability and helping clients understand the importance of accurate financial reporting. Outside of work, Ben enjoys spending time with his fiancée, Rachel, and his Sheepadoodle, Kai. His other interests include cars, trivia, and woodworking. Ben is also very active in local cornhole and cribbage leagues. He currently resides in Dayton, Minnesota, about 30 minutes North of the Minneapolis/St. Paul metropolitan area.

Lisa Good

Tax Preparer

I started my professional tax career in 1999, at a large retail tax chain. I took advantage of every tax class that I was offered, worked my way up to Senior Tax Advisor and Assistant Manager at my office. I was doing close to 400 personal returns each year and had the highest rate of returning clients. Eventually I became an instructor there. I also took college courses and earned my associate degree in accounting. In 2017 I left there and started my own tax business, in addition to working full time outside my home. I doubled my clients each year, solely from word of mouth. I understand every aspect of the tax return, the beginning, the middle, and the end, which includes the filing of the tax return, federal, state and city. In December of 2022, I was fortunate to be hired here to do taxes full time, which had always been my dream, and now it’s my reality. I continue to learn every day; my colleagues are tremendously knowledgeable. I am in the Canfield, Ohio office, where I handle the local clients and businesses, as well as our clients all over the county. I address all IRS/State notices, meet with clients and electronically file/paper mail all returns that are complete. I do plan to take the Enrolled Agent Exam this fall, after tax season slows down. I love helping people, it is very rewarding for me. I love learning, and I love my work, I am grateful to be here and to know that I am an asset to this company.

Chad Reineke

Advanced Planning & Succession Team Lead

Chad is an experienced investment and advanced planning professional specializing in capital gains, estate tax, investment strategies, business succession, and post business sale planning. After retiring from professional baseball in 2014, Chad completed his MBA and joined a regional financial planning firm to begin his career in financial services. Within a few years in the business, he realized that his passion was working with entrepreneurs and helping them solve their biggest challenges. With that in mind, he began developing a team of strategic partners around him that specialize in all the areas of planning that business owners require. Chad's role is to help our clients identify current and future planning "blind spots" and to coordinate the appropriate resources to appropriately address those needs.

Jamila Mansour, CPA

Sr Tax Preparer

Jamila Mansour is a Certified Public accountant licensed In Ohio. With over 7 years of professional experience, she has developed a deep understanding of tax regulations and practices. In previous positions, her expertise allowed her to to work with high net worth individuals, trusts, corporations, and partnerships, providing them with comprehensive tax planning and compliance services. She enjoys building strong client relationships and providing personal guidance to help achieve goals.Jamila is a Cum Laude graduate from Cleveland State University where she was involved with many organizations including Beta Alpha Psi. Outside of her career, she enjoys spending time with her husband Mohammad and two sons Zach and Noah.

Emery Rich

Sr Tax Preparer

I grew up in South Texas, I started my journey at H&R Block, I fell in love with tax compliance with individuals and small businesses specializing in working in tax research. I graduated Summa Cum Laude from A&M Corpus Christi in 2022. Moved to Minnesota that summer and I worked at a local mid-size regional firm in Minneapolis where I furthered my knowledge working with a large team of CPAs and gaining more experience in organizing small businesses (S-Corp & Partnership financials), quarterly estimates, and K2/K3 preparation. I'm currently working on obtaining my CPA license here in Minnesota. I look forward to building on the experience I've obtained, my desire to learn and improve is one of my strongest characteristics.

Mark Walker CPA

Director of Tax

Mark is a Certified Public Accountant with over 40 years of tax and investment experience, primarily with HNW clients. While still a student at Pace University, he was recruited into a HNW tax pilot program at Coopers and Lybrand (now Price Waterhouse Coopers LLP). Subsequently, he worked in various HNW tax programs including Rockefeller and Company, the current Rockefeller Capital Management, before he was recruited to financial services. Mark was a Managing Director at Citigroup Global Markets Inc for 19 years, moving to Morgan Stanley where he worked in discretionary and non-discretionary advisory programs before making an intra-firm move to Graystone, the institutional arm of the firm. He currently holds Series 27 and Series 66 licenses. Mark has a BBA in Public Accounting from Pace University and an MBA in Finance from Fordham University. He is married 35 years to his wife Eileen, has four adult children, and currently lives in Pearl River, NY.

Jackie Kwasinski

Accounting Manager

Jackie has over 22 years of experience in the accounting industry. She spent most of her career at a mid-size accounting firm in the Chicagoland area, where she started right out of college and served as their Controller for almost 15 years. As a Certified QuickBooks ProAdvisor, Jackie leverages her expertise to help small businesses streamline their financial processes. Making the switch from being on the corporate side of accounting to helping small businesses has not only been rewarding for her, but seeing the impact it makes on small businesses has driven her to go above and beyond. Jackie’s personable attitude and attention to detail enable her to tailor each project to the specific needs of her clients. She is strongly committed to providing efficient results and creating solid relationships with her clients. Jackie graduated magna cum laude from Elmhurst University and was a member of the Phi Theta Kappa Honor Society.

Brenda Weingardt

Office Manager

Brenda Weingart, Certified Advanced QuickBooks ProAdvisor Office Manager, Canfield Office Over 20+ years of bookkeeping, office, and QuickBooks experience (both Desktop and now Online versions).

Responsible for local and non-local customer relations (via in person/phone/email), general office tasks, co-managing TaxDome portal, client accounts, compiling final tax return invoices and tax return access to clients.

Outside of work, I love to participate in Revolutionary War Re-enacting and camping. I have 2 grown children, 4 cats, 1 dog, and my daughter (still at home) has 3 indoor rabbits.He’s been fortunate to mentor under a couple of well known and highly regarded tax and financial advisors, becoming practiced at coordinating the financial, legal, and accounting teams needed to solve the multitude of tax exposures faced by the SME community.

Ian Grove

Founder

Ian came into professional services in 1999 via the banking industry and moved into regional mortgage operations management. He remained active in the banking sector as an operations manager through 2011. After a 3 year sabbatical, he decided to pursue a career within the financial service space with a focus on HNW families and their business interests.

He’s been fortunate to mentor under a couple of well known and highly regarded tax and financial advisors, becoming practiced at coordinating the financial, legal, and accounting teams needed to solve the multitude of tax exposures faced by the SME community.